Hello everyone,
It's true that we do have a policy where the person picking up an order must pay for it. The policy is indeed the result of us being victimized by fraudulent activity in the past and it's a shame that we had to implement it to protect ourselves. I realize this has & may cause some inconvenience for some of our customers and I apologize in that regard.
Jeff O'Neill
J&L Aquatics Ltd.
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