Finally made the call to cancel Cable TV portion of my service, effective end month. Like pulling hen's teeth, what a rigamarole/run around. Funny how you're able make any addition or change online, but have to stay on hold on the phone for 15 minutes & go through 2 people to cancel part of a service.
A couple of evenings ago, a rep called to try & upsell me. Go figure. I wonder if any of the company execs are listening?
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