ok guys got some more info
looks like we will be eligible for doa credit provided we follow the normal doa policy and it will be credited with an in store credit that can be used on your next order. this is pretty standard for any shipper.
ok so i tried for the extra discount and well with the work required its topped out at %30
here is the quoted texts i got from the company:
"We can replace any DOAs free of charge for your customers, they will be replaced as a store credit if the item is no longer available. The customer will just need to place an order on the website and then put in the notes section which items were DOAs, that way the customer is taking responsibility for the shipping charge. Also, the normal DOA policy rules about contacting us with a photo is applicable."
while i tried for an extra discount heres the reason why we are ast %30, and makes total sense.
"As far as the discount percentages go, the larger amount off is reserved for companies for a couple of reasons. First is to give a competitive edge for businesses. Second, is because it takes far less work for us. When there are group buys done, we are providing pre-fragged items. When a company places an order for multiple polyps, we send it in one larger frag instead of separating them all up. That is why the discount is so much larger. If you would like to frag up the items that have multiple people ordering them, I can authorize the higher discount, however, if there is any death due to fragging the DOA policy would not apply. I hope this makes sense. If you have any questions, please let me know."
so here the way it is , i could very well order this as wholesale but i think the risk of fraging everyone pieces is to great so it wouold be safer if we just did the 30% off and that ways all corals are done prior to ordering , also everyhting will be marked in a group buy while wholesale is item name only.
the extra amount off is just not worth the risk as a group so we are at 30% off which is still a great deal.
"As far as the labeling goes, if you are going to be placing a normal group order, the containers will have the individual customer's names on them as well as the item's name. If you are going to be placing a wholesale order, only the item's name would appear."
so heres how it is if your order is final send me your list , remember i cant give an order number untill feb 15th starting at 7am in the numbers they come in , so while you can send me your order list and get it on a excel spreadsheet i cant give an order number untill the morning of the 15th , at 7am or anytime after you need to pm or email me for a order number , no email for number means no order....this is very important so set a calendar or timer for it.
once i get verification for everyones order and finalized from the shipper you will need to come pay me , i am paying this through bank transfer as the total is astronomical , if you dont have me paid by the time i do the transfer i cant order your corals. i can do cash , cheque or emt or bank transfer and those are the only options to pay, but has to be done prior to me ordering. so if you know your iun then theres lots of time to put the money aside....im not doing this agaion for quite some time so if you can order i recommend doing as large as you can....these zoas dont come into canada very often and as most of you know and have seen the site the selection is out of this world.
so again:
pick your corals , even send me your request if its final.
on feb 15th 7am or after send me an email or pm for order number.
once inventory is verified a total will be sent to you and has to be paid in full by the time i am ready to send payment which will be almost immediately after inventory is verified.
guys im doing this as a favor to you all and all are welcome to join but please keep it simple and dont waste my time ordering if you cant follow the guidlines or are going to drop out last minute
cheers and any questions just pm or email myself:0
denny