Quote:
Originally Posted by SteveCGY
If your an approved dealer why am I contacting them and why did they tell me differently? Should I not be able to go through you for warranty?
I never paid through paypal nor do I have a paypal account so no idea how I would receive a paypal receipt.
All I want is a new mounting kit (doubtful that will ever happen) before a disaster happens.
O well live and learn. Two companies to avoid like a plague now.
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Sorry I see you paid EMT, you can use the EMT receipt as proof of payment or I can draw up another receipt for you.
We have the spare mounting brackets here to fill warranty but Ecoxotic has to approve them. They forward all details on to us first before we fill the warranty. Their number: 760-727-7285
BTW if this was a problem why didn't you ask me for a replacement receipt? You can always ask Angel to contact me directly for a receipt. I deal with Ecoxotic everyday.