Quote:
Originally Posted by martinmcnally
If you contact ecoxotic they will send you another one under warranty. Sounds like you got the wrong screw size or something.
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I tried and they were slightly unhelpful. For starters modular led is NOT an approved dealer so to start things off they were not helpful second I was NOT giving a receipt from you. So I guess lesson learned do more research of the company your buying from.(NOTE to anyone still wanting to buy this light AQUARIUM ILLUSIONS in Edmonton IS an Approved dealer and will make your life a lot easier). Also if I do manage to get a receipt they want me to ship my product which I need on my own buck back to them and they will "look" at it and fix or replace it "if" they can. Overall NOT impressed with ecoxotic or modular led. PLEASE people DO NOT go through the headache I am.