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Old 10-31-2013, 08:01 PM
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Quote:
Originally Posted by CAD Canada View Post
1) A tube brush would do the trick
I have a 1/8" length of carbon fiber solid rod that i tried using to clean the lower section below the bubble plate, but the gap between the plate and inside of the body is at MOST 1/8". In a couple spots the shaft will slide through the gap and other areas are too tight for even that small of a rod (the bubble plate is off centered) let alone a tube brush. unless you can provide me a link to a brush that will be slim enough yet still have some rigidity to scrub the inside of the body? If not i will just have to soak it for a couple days to remove this build up once in a while


Quote:
Originally Posted by CAD Canada View Post
2) I don't want to mention that this is a unique situation
The unique situation was referring to the skimmer losing it ability to be tuned, it wasn't unique

Quote:
Originally Posted by CAD Canada View Post
3) When you do a complete clean...
I would much prefer to clean the collection cup and body once a week as usual, the idea of leaving bio film in there for weeks or months seems kinda dirty and nitrate factory'ish to me (not sure how long you would suggest). Aside from the issue of more difficulty tuning with the tension lock, it holds its setting great and takes about a minute to tune, so no worries there. Just more of a hassle than when it was new, because of the tension

Im glad to hear the company is investing time and money into customer service, hopefully this includes efficiency on warranty parts and service as well.

The guys i was in email contact with regarding the problem (in the US i'm assuming?)all seemed very nice, polite, apologetic and helpful! Its just really a shame they lied to me (several times)

Thanks for taking the time to reply and welcome to the forum
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