FYI for everyone. I have an actual RE skimmer, a BK mini180. And my pump recently died. Well as you all know, no one in n. America can help so I email RE directly. Couple emails later, they are going to send me a new motor block + impeller. Which is awesome cuz it's only the motor block that's dead.
So I think warranty service for BK products are still great.
Where ppl are getting screw is a Vertex product that has the RD pumps. Now Vertex have no access to RD pump/parts for warranty replacement.
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