Tyler, sorry to be reading about these dang issues with the contractor/BC Hydro.
I would communicate with BC Hydro and get as high up as you can. Mention that you have the contact info for Global News (or other tv station) and if this doesn't get resolved, the "poop" is going to hit the fan because you will go public with these issues. People love dogs and so you should get a lot of public support and BC Hydro's management should know that they will have a bad PR problem if they do not resolve this.
I had to deal with a bad insurance company a few years ago and my threat to go on the news and post online what they were trying to do straightened things out very quickly. Whoever you are talking to will probably be held responsible if they received your very legitimate complaint and then did nothing to resolve the issues even though you told them you would go to the News media with the story if nothing happens.
Good luck.
Anthony
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