It boils down to loyalty,customer service,customer respect,good advice without a pricetag,and consistency,and time invested by both parties.For example you won't get this fish until It's fully quarantined and feeding.As a customer of Golds for 13 years now,I've never been Ignored,no buzz off smile"we might have some later bull#$%^",or no you can't have that,It's display.It's experience over time, not pics on the web.Plus I like a fish store where nobody is sitting while dealing with me.
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