Well the manufacturer has offered to test it, so I would have to ship it back to them at my cost (insured) and if they deem all is fine, they will just ship it back.
I am at my wits end here, do I spend the $$$$ on this, or call it quits and put that money towards something new? Selling this one and taking a loss also? Either way, there is a $$$$ loss, which I hate!
The manufacturer has been ok, but it has been 4 months of this, I have sent multiple pic's of performance, setup, etc... 4 months too long. Some advice, but many emails with questions, unanswered, or only answered after I keep re-asking. Thanks to you all that are offering me help now.
The LFS were I bought it, offered to test it, but again should I? The manufacturer won't give a new pump, unless it is shipped to them and they test, so this I feel would be a waste of time. The LFS do not stock the skimmer pump as a stock item, so they probably won't take on the cost of buying the replacement, nor shipping to the manufacturer.
HMMMMM... What to do? I guess I will see if lowering the sump level a bit helps the stability. There is great foam coming out of this thing after 1-2 hours, the most I have seen ever!!! But will the water level in the unit stay stable? If so, this thing could rock!!! But I really have my doubts.
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Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk
Last edited by globaldesigns; 03-07-2013 at 07:05 PM.
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