I have the sss2000 model, and I had a similar issue when I first got it. I could not get the thing dialed in. First way too much skimmate, and it would over flow, I'd dial it back just a touch, then nothing, no skimmate. Everytime I'd empty the cup, I'd turn off the skimmer. After a few months of this I plugged the skimmer back in and it never started back up. I eventually got a new pump from the manufacturer and it was like night and day. The new pump was (and is) perfect. Easy to dial in, shuts down and starts up without issue, no problems. Get a new pump and your problems will be over.
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