Well, after testing my plumbing at the sump, we realized that although brand new, the volute on my Reeflo pump had a huge crack and water was coming out. I also was having a few issues solving the odd drip that was at the bulkhead.
So out came the pump and associated plumbing and in when the other new Reeflo that I had as a backup. No cracks, but we haven't got it wet yet as I had to call it a night for my son's 2nd birthday party. Tomorrow, I will give it another try.