"There is no refund on shipping costs unless the carrier has failed to ship on time and has issued us a refund. Livestock death/damage due to carrier mishandling must be claimed through the carrier."
Just a quick question about that statement. Does your carrier i.e. UPS, know they are shipping a live animal? If so, will they refund the costs if it dies?
Just curious, because every shipping company I have talked with says...ship at your own risk..no refunds or replacement for dead livestock.
Curious...maybe rules are different in Quebec?
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