Quote:
Originally Posted by daplatapus
This may a stupid question, but have you tried pulling the cartridge out of the housing and tried running the unit to see if water flows then?
Are you sure the cartridge is upright and not upside down?
Sorry, but sometimes the easiest things are overlooked.
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Haha its ok, we have tried all of these things - the unit runs great with no canisters in it, and it also runs great with only the GFO canister. As soon as the carbon canister is placed in, the flow completely stops, and the canister is forsure right side up - theres a strainer on the bottom and the washer & threads on the top.