Hmm I don't mean to be presumptuous but in all reality I would say the majority of successful business owner quit some sort of steady income to pursue something they were more passionate about. The best stores out there are a result from the owner putting everything they had into it. Not saying you haven't invested a lot but the reality is it's not your priority and these things tend to show in more ways than one. Limited store hours to begin with then unexpected closures already such a short time after being open. Personally unless I was your "buddy" I wouldn't put up with it and shop elsewhere for convenience. I mean in all reality what are you really offering that other stores don't? It's a competitive market place for sure, definitely no shortage of salt stores in Edmonton.
As far as the quarantine goes I don't think it's a matter of agreeing to disagree, pretty simple is it's not a quarantine procedure as it really does nothing for disease. While you might see benefit from fish already eating it really makes no difference unless the fish is known as a finicky eater and if that's the case time and effort is required to train them on frozen which you've made perfectly clear you don't have. Fish keeping 101 states don't buy a fish unless it's eating, you can do this at any store and you don't have to buy it if it's not eating. We have a store here that pulls the QT card all the time, it's quite obvious it's complete BS and it's annoying to hear and puts me and many others off the store while there are many others that fall for it only to later realize they've introduced disease into their tank. The point I'm making is the fact you advertise all your fish are quarantined suggests they are disease free which I think we have established not to be the case. It's something people talk about for sure and effects reputation.
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