Quote:
Originally Posted by intarsiabox
the rude lady on the other end of the phone kept saying that it was FedEx that broke the package not them as they aren't Fedex and I still had to pay the invoice. When I asked how come the invoice says FedEx right on the letterhead she hung up on me. I had to call back to a manager and they removed the invoice.
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It sounds like maybe you were dealing with a contractor and possibly not Fedex at all. Here in Saskatoon contractors deal with all the outlying small towns. I wonder if the contractors were trying to charge you (which I believe is breach of contract).