sorry to hear.
sounds like it's a new tank... so a newly added anemone?
From selling these things over the years... very important to avoid damaging the foot on anemones when selling them. Best practice for a sales tank is to bury a layer of window screening about 2 inches below the surface. Anemones can be gently peeled off the window screen for sale. I personally cringe when I see anemones being worked on, to come off rock/glass for sale.
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