So sorry man I can only imagine... If you talk to instant ocean about this in the future to try and get some compensation; just remember you catch more flies with honey. Don't flip, stay calm tell them what happened and how devastating it is to you and I bet they will help any way they can.
@daniella3D didn't you read this whole thread? There are other cases of this exact same scenario, it IS happening to other people, not just J.
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