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Originally Posted by reefwars
same here for the most part i find its opposite theres usually lots of conversaton and back and forth untill the order is shipped....most vendors will help you all they can to get your repeat business.....which is everything in this business.....just ask burc, hence the "free frag" lol :P
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Yup he's definitely not perfect, but I have no complaints, he has screwed up orders for me in the past as well and forgot to ship things, but always makes good by sending more then originally ordered IME.
Like said its always a risk ordering online, but that's the method many of us choose, seems like my frags get bigger each time I order, can't help but feel this is from my repeat business and being polite never hurt.