IMPORTANT UPDATE
There are some minor issues with the power supplies. We had some clients contact us concerned about some scratches at the base and side of the power supply.
We opened up a few power supplies and I defiantly see what some are seeing. We contacted SB and they contacted the manufacture, they confirmed that the bases of some of the power supplies may have been scratched and touched up. This happened during assembly...why more care was not taken is beyond me and believe me, we are peeeed about this as well. Some are 100% fine while others are not.
There are some that may have also have some "shipping" scratches from the fixture legs rubbing up against the power supplies. The fixture legs / brackets are boxed with the power supply and cables.
With that being said, I understand that this might be frustrating for some while not for others. Please don't get me wrong, I'm not trying to sugar coat anything BUT scratches on the base of a unit that sits in a cabinet is not as bad as it may sound. If the scratches bother you we will be glad to do what ever we can to make you a happy customer. The questions is, is it worth returning for a replacement unit and wait another week without a light? You're the client ( s ) the choice is all yours. Please feel free to call us or send us an email with your concerns and requests.
We apologize for the inconvenience.
thanks,
Ray
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