I think for me, the biggest difference between online vendors and you lfs comes to light when your having tank issues. If you are in dire need of a bucket of salt at 10pm or your pump decides to call it quits, your on line vendor could care less. Once you get to know your lfs you'll find they are the ones willing to help you out in a pinch!!
Prime example, moving this weekend my sump got cracked, before the days end my lfs had a loner sump in my truck and off to the house.
You can't get personal help like that from the Internet!!
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