As a business owner myself... I do appreciate any comments from a customer. It doesn't really matter who is wrong, who is right, rant this or that... But a customers impression does matter, and what they take away from their interaction with your business.
I give KUDO's to the LFS for coming on to explain. Very honeslty in fact, and I would tend to respect that, and give them another try.
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Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk
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