Quote:
Originally Posted by daniella3d
This whole event was very very sad and unfortunate. I feel bad for this company. They must feel really bad as well.
Hopefully it will resolve with time and nobody else is going to have problem with the carbon.
It is very sad.
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Well she said they have added 2 additional quality control sections to the manufacturing process to ensure it doesn't happen again, and yes she did feel very bad, worst part was she could related as she had the same experience in her tank right before the recall. So she was eager to help