I contacted BRS, reply as follows:
"I did receive it and it will start today. I run through group buys in the order that I receive. Depending on the number of group buys that goes on today, it may take up to 5pm central time for your group buy to go live. Please let participants know not to place any orders until the email has been received. Sometimes emails do get sent to the spam folder or depending on email settings, unknown senders are automatically deleted. If participants do not see an email that may be the case and they can just log into their account and check their status. If it’s group buy status then they are good to go."
Thanks
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