I thought I might share with you my current experience with AI and hopefully people will learn from it if this is not what you expect.
I ordered my 180 gallaon starphire with external overflow with Mitch on Dec 2nd and was bill the correct amount on Dec 3rd. I was promised that it would get to me by Xmas.
First week of January, I called to find out whats happening, Mitch apologized and said it will be next week.
Third week of January, same thing......... next week.
First week of Febuary, same thing ......... next week.
Second week of Febuary, he says its already built and he will get it to me by the end of the week.
This third week of Febuary, still nothing. I'm ready to call him again but hesitant cuz I don't want to get something I didn't order.
Mitch makes A LOT of promises ..... haven't kept one yet.
Thats my experience so far and I'm still waiting for a tank that I paid almost three months ago.
IF you are not in a rush and made of patience, order from AI. If not, please reconsider. I'm lucky so far because my work has been so busy it has no really affected me but I am really not too impressed.
