Quote:
Originally Posted by Aquattro
Actually, ya..but no bad feelings, it's what they do. People that sell for a living need to do just that, sell. Now if this guy tried to sell you the magic cyano zapping ray gun, then that's bad. but if he tried to sell you a reasonable solution to the problem you took to him, then he's doing his job. The better he does his job, the nicer toys he can buy his kids for Christmas. It's how he makes a living. If you had bought his solution, it in all likelihood would have done the job you needed.
I expect my LFS to be good at his job, whether it's researching new technologies, maintaining healthy livestock and being friendly to me when I come in. But the flip side is, the primary purpose of all that stuff is sales. No sales, no store, no toys for kids.
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But the lfs that gave me the straight forward answer and seemed to have my best interest in mind (cost effectiveness but still gets the job done), basically gets all my money now. And I have no problem recommending his store to anyone I encounter that has a tank.
Just like with anything. People like to have a "guy for that"
Like I have a tv guy, I have a car audio guy, I have a fish guy. They will always recommend that "guy"
And I believe that's the most important aspect of a successful business.