I installed an HRV at my rental house basement suite earlier this year. I really didn't have a clue about anything. Premier Industrial Ltd (14803-114Ave) was recommended to me so I went there with my blueprints of my basement and the engineer there sat there for about an hour drawing out the plans for the intake and outputs of the HRV. I didn't even say that I was buying one from them, but they still took the time to help me out. I was VERY impressed. I ended up buying my unit and all the piping from them because of service alone. The unit and all of the insulated piping and vents cost me under a thousand dollars. (I didn't tie it into my furnace because of the separate basement suite, I had to have separate ventilation system) Hope this helps.
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