Ouch that's kinda harsh. What if you called to refuse the shipment and had J&L reship, wouldn't the bill fall on Westjet?
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-Quinn
Man, n. ...His chief occupation is extermination of other animals and his own species, which, however, multiplies with such insistent rapidity as to infest the whole habitable earth, and Canada. - A. Bierce, Devil's Dictionary, 1906
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