Quote:
Originally Posted by parkinsn
Hi just wondering as per my post #19, where would one go for the warrenty? I want to put one of these lights on my new tank. $750 is a good price but warrenty is the make or break for me, as this is a new product.
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You would go to Ecotech directly or the original store in the USA. But as per Ecotech's webstite, they may do any of the following:
•Charge a service fee for any work done, warranty related or otherwise
•Refrain from providing warranty service or otherwise on any EcoTech Marine product
Additionally, if you make an international purchase from an unauthorized dealer, you may be held liable for taxes, shipping and other expenses.
They have the choice to not help you at all or make you pay for any work being done. In other words, you may not have a warranty at all, and they may even refuse to fix it for a fee.
Try buying a brand new car in the USA and getting warranty work on it.