A lot of the smaller stores will sell crap to stupid people. Not everybody who buys at the small stores is getting super healthy fish and a great deal - and the opposite can be said for the big box stores. Not all the stuff they have is crap and over priced.
If you don't know what you're looking for, no matter where you go, you won't be getting what you want - it's not the LFS employee's job to fully educate each and every joe schmuck that comes through the door on every product they want to purchase; they just work there.
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Spontaneously Purchased Scleractinian anonymous
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