I have been to the box store in Edmonton a number of times over the years and have been asked about my tank size and how long it's been set up by quite a few of the staff before selling me any live stock. Dry goods are over priced but livestock is usually good and always in great shape anytime I have been there. You can go to any fish store and be miss-informed about things, just because someone works in a small store does not mean they know any more than the guy working at a box store. I've seen the same things going on at smaller LFS that people are complaining about happening at big box stores too. Research what you want before you buy and if you don't see it wait. Plenty of times smaller LFS won't have what I want in stock and will try convincing me to buy something that is in stock but I know nothing about.
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