Hello,
Folks sorry for the delay. All the Canreef servers (public accessible or not) are on private servers that does nothing but Canreef related stuff. We own the 96.31.76.194/27 subnet on the Internet and both the www and mail servers are sitting on the same box with the IP 96.31.76.198.
Prior to the recent site maintenance we were on 96.31.86.198 so we did change IPs. A check with Cisco SenderBase shows that this IP is in good order (unlike our fiasco with Shaw last time).
http://www.senderbase.org/senderbase...g=96.31.76.198
The Grizz, please contact your ISP and give them the following. This is evident whatever it is, is occuring on your ISP end.
Code:
[root@www ~]# telnet mail3.platinum.ca 25
Trying 69.31.192.27...
Connected to mail3.platinum.ca (69.31.192.27).
Escape character is '^]'.
220 mail3.platinum.ca ESMTP Service ready
HELO mail.canreef.com
250 Requested mail action okay, completed
MAIL FROM: <support@canreef.com>
250 Requested mail action okay, completed
RCPT TO: <grizzwelding@platinum.ca>
554 Transaction failed
Connection closed by foreign host.
What I can tell based on checking last time and just now again is we do connect to your ISP just fine. The following response from your ISP occurs only after we have connected successfully to them. It's actually a failed transaction response to us when we specify your e-mail address as the recipient.
<grizzwelding@platinum.ca>: host inbound.platinum.ca[69.31.192.26] said: 554
Transaction failed (in reply to RCPT TO command)
Titus