Too be brutally honest I have been to the "Membership" LFS a few times but they have one guy there who is so obnoxious that its not worth the trip from the Park. too be honest i think thinks its great customer service but he just annoying and if your just looking its like your breathing my air and I'd like you to leave!!
IMHO Red coral and blue world are friendlier I have been to both a number of times and not bought but everything in my aquarium comes from these two stores. They have good fish and more importantly will not sell a newbie fish that will not do well in your set up. I know this from personal experiance, I wanted a yellow tang in a RSM130 and both said NO it won't do well long term its too small an aquarium.
As to the warranty of fish, i would have thought that every LFS had an elaborate quarrantine process to ensure the quality of their stock, but they are delicate fish and anything can kill them, its why certain species should not be in the home aquarium.
Sorry to read about your loss but on the bright side there is a Reefer meeting on 25th Sept please come I cordially invite you.
Felix
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