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Originally Posted by venkiw
Hey bob,
If you had contacted us we would have tried to rectify the situation. Posting without contacting the manufacturer does not serve any purpose, does it?
Venki
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Well I do not think what Bob did here was any wrong. I mean I ve seen many people post comparison of your bulbs that look good. Why did no one complain about those pics and what is so different about Bob posting these pics as compared to other comparisons of your bulbs that look good. Bob is just showing us what he found out about your bulbs that some of us do not know.
But I must say that you are handling this situation very well by letting Bob replace the bulbs if he wished.
BTW as Bob mentioned, it was pass the burn in period of 100 hours