A single post complaint. No rebuttal, no discussion.
Lost mind is right. On the internet people can post whatever complaints they like, substantiated or not.
The best that we can do is to take complaints for what they are worth, and try to point them out and get to the substance of them.
It's unfortunate, because some people
will take it as gospel.
If it gets bad enough, there are legal avenues that you can take - if you want to even go down that expensive road...
Frustrating.
Mitch