Hello,
In summary, this was most likely an error with Cisco, at least as far as I'm concerned. Finally I have been able to get in touch with their support via e-mail. For the record, I've checked again on Senderbase that my IP was still flagged as Poor prior to e-mailing them. As soon as I saw a response from them, claiming obviously that there's nothing with my IP, the same Senderbase site has changed to flag my IP to be Good. This was sometime within the week of 11 - 15 Apr 11.
Since then, I've stopped receiving the loads of rejects I get from Shaw daily. This must indicate that all the members with Shaw e-mail address are now getting e-mails.
Titus
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