Mine did the same thing when I bought it,...spent hours trying to figure out why it was happening, the only difference was my float wasn't working either (still doesn't due to the magnet???)...I took it back to where I bought it from and funny enough it worked then no problem...re-installed it back in my sump and it has been working ever since. the float is still an issue though.
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Glass box with stoney stuff and fisches...
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