Thanks for the support Gregg!
As the North American Distributor for Royal Nature Salt I can stand behind the salt 100%. We use this salt in our facilities and most of the stores who sell this salt across Canada have switched over to using it for their coral systems as well.
I apologize for the inconvenience and problems.
I am sending this link to the manufacturer - Ron Harel - for his follow-up and quality control.
Please bring your salt back into Greg and he will replace your salt for another bucket or give you a refund, no hassels. I would prefer that you give the salt another chance, as I am as certain as Greg is that this is not a regular issue and that you will be VERY happy with the salt once you have a new bucket.
Please be sure that any products purchased through our supply chain have full customer support and we will never leave you stranded.
Last edited by tparsons; 03-05-2011 at 09:16 PM.
|