I emailed, Paul said I had to mail it back to them and they'd refund the purchase price, meaning I'd be out $21.95 X 2 = $43.90.
He also said I don't really need to put the zip ties through the holes, I can just wrap them around the two pieces and pull it tight. That doesn't seem stable enough for me. There should be nylon screws with aligned holes IMO.
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