Quote:
Originally Posted by The Grizz
Maybe it is the way the situation was handled by you and Burc that made it all go bad. I dont know because I dont know you or him personally but some time all it take is a different approach to resolve bad situations. Not saying you handled or did anything wrong so please dont take it that way.
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Well, I tried to be as nice and polite as possible. I knew the rep and thought maybe people were too impatient or impolite with him and then he just does nothing. I followed up with him by e-mail and phone once a week for 4 months with no response from him until I went to BBB, and that resolved nothing. I sometimes wonder if I had been a complete a$$ if I maybe would have gotten some service, but that isn't the way I handle situations.