Quote:
Originally Posted by daniella3d
2 weeks ago some people from the reefaction forum placed a group order. they did receive the order on time but some pieces were missing. A refound was issued for these missing corals. Some of the people from the group were very happy with their purchase, some were not as happy.
You got to give it to Fragalot, they do have some amazing corals for cheap and a variety that is seen no where else. I placed an order twice. Was good the first time and the second time I had to cancel the order because it took too long to ship and I could not be there to receive the package.
From that first order, I still have some very beautiful duncan that are unique for their blue/purple color and some very beautiful eye of rae zoanthids. Nice place when it works but it is a bit risky. Never had a problem to get a refound from them though, so I personaly consider them honest.
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Couldn't disagree more. Ended up going through the BBB because he refused to return e-mail messages and phone calls. I'm not sure if he knew I could see what he told BBB, but it was very untrue. Was probably the most frustrating experience buying something for my tank that I have ever gone through and will never flush my money down the toilet again. 8 items were not included in the order and almost all the rest were DOA. He openly admitted to not including 5 items and screwing up on the shipping address which was the cause of the problem, but then wouldn't refund money or send replacements.
BUYER BEWARE