Quote:
Originally Posted by Starry
Did you ever get your shipping problems resolved with Neptunes Cove? I love the zoas on that site, but texas is along way away, especialy this time of year. To make it worth while would need a large group order. I'd prefer to stay within Canada, if possible, but that maybe an option in the future.
And thanks everyone else for thier input, didnt think such a small question would turn into a multipage thread.
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Oh, no problems sorting stuff out. It was UPS's f-up (some retard lost the paper work and decided to hold a box marked 'live' in a warehouse until the paperwork was figured out instead of, you know, telling us there was an issue).
Bill was a champ and replaced our order at no cost and even threw in some bonuses. AND he did all this in the week following his mother's passing. So the guy really goes above and beyond.
I don't shy away from buying from the US any more (except for some of the stupid prices they pay for somethings). I only recommend waiting until March before buying from there (or anywhere for that matter) or just request extra heat packs.