Ryan @ Big Al's has been great to me every time I walk in there, I think you just have to understand that it's a major chain store so you are at there mercy.
That being said the $60.00 you were seeking was appeased with a $25.00 credit, that means your trying to drag someones name through the mud for $35.00. I personally think that's a little over the top but we all have to pinch pennies somewhere.
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