Originally Posted by OscarMeyer
Just got my Vertex as well, and i have to say im extremely impressed, although im having some major issues, wanted to see if anyone else was having these issues?
1. The screen on the light itself, on first start up loads completely fine, after about 3-4 hours of run time it just goes blank, still lights up but you cannot do anything because you cant see what programs your entering, or exiting. Only fix i have found is to unplug the unit, wait 5 mins and then she works again, for only 3-4 hours and then she back to the blank lit screen.
Q1: Is it because of the power saving?
2. Im also having major issues with connectivity of the unit, to get the unit to sync, with the v-stick, i had to change the radio channel from 0 to 1, anyone else have to do this?
Q2: Same here. Sometimes I have to move my laptop with the v-stick very close to the fixture, i.e. within one foot!
3. Now because i changed the radio channel to 1, i can no longer update the unit, after finally getting it to connect to the v-stick i went to check if there was updated software for the light unit, but says because its not on radio channel 0, it will not update, but by putting it back into radio channel 0, it wont sync with the v-stick?
Q3:Try to move the v-stick closer to the fixture when syncing.
4. having the same issues that, TheDogFather stated, about saving the program to the unit, i upload to the unit, and then save the log and settings and go to close the program only to have it say that i did not save, even tho i did?
Q4:Same here, but it doesn't matter as it is already saved.
5. 2 morning back to back now i have come out and found the unit at random values and having random pods of LED's on. ie... this morning i awoke to only find 1 of the 4 pods lit, i figured it was going to run through the system and was still starting up, it stayed this way until i got it synced to the v-stick where i had to program it all over again. the unit seems to lose its memory?
Q5:It is because of the sync issue you might had encountered.
The version of software for the computer im using is 1.522, and from there website its also 1.522, the light unit itself version 1447. my LFS said that they were upto version 1.56? is that true? I also wanted to see if the mac version had been released yet?
Q6:Mac version has been released. Check thier web site.
Besides all these downsides, the light it produces, and the power it has, im extremely impressed, I may have just gotten a friday made unit or something?
I just wanted to see if anyone else was having these problems with they're units?
Cheers OscarMeyer
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