Hello,
Yeah I know. Each day I'm getting reject e-mails coming into my personal inbox. I stopped checking for 2 days (on biz trip at the moment) and I just saw close to 600 reject e-mails!
I was referred to their network security team, which I'd approached, and provided samples of one of the reject e-mail's content but was given a standard answer. I inquired if they can put an exception on the firewall and have heard of nothing. If you can call, please ask to speak to this Morgan Pierce person explaining how much trouble we're all having.
Apologies for not posting this earlier. Thought I'd chase them up again but have been seriously ill.
Titus
Quote:
Subject: RE: Shaw Email Administration Team - Auto Reply
Date: Tue, 14 Sep 2010 16:11:50 -0600
From: socmail-admins@sjrb.ca
Hi Titus,
Could you have your forum MTA send a message to pd7ims1@shaw.ca so that we can analyze what is happening here?
Please let us know at mail-admins@sjrb.ca when you have done so.
Thank-you,
Morgan Pierce
Internet Product Specialist
Shaw Communications Inc.
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Quote:
Hello,
Just did it and have the following in my /var/log/maillog...
Sep 16 08:09:17 production postfix/pickup[32343]: D34914403B0: uid=0 from=<root>
Sep 16 08:09:17 production postfix/cleanup[1642]: D34914403B0: message-id=<20100916150917.D34914403B0@mail.canreef.com>
Sep 16 08:09:17 production postfix/qmgr[27631]: D34914403B0: from=<root@canreef.com>, size=402, nrcpt=1 (queue active)
Sep 16 08:09:18 production postfix/smtp[1644]: D34914403B0: host idcmail.shaw.ca[24.71.223.11] refused to talk to me: 554-idcmail.shaw.ca 554 Your connection from 96.31.86.198 has been rejected due to poor reputation.
Sep 16 08:09:18 production postfix/smtp[1644]: D34914403B0: host idcmail.shaw.ca[64.59.134.8] refused to talk to me: 554-idcmail.shaw.ca 554 Your connection from 96.31.86.198 has been rejected due to poor reputation.
Sep 16 08:09:18 production postfix/smtp[1644]: D34914403B0: host idcmail-mx1so.cg.shawcable.net[24.71.223.11] refused to talk to me: 554-idcmail.shaw.ca 554 Your connection from 96.31.86.198 has been rejected due to poor reputation.
Sep 16 08:09:18 production postfix/smtp[1644]: D34914403B0: to=<pd7ims1@shaw.ca>, relay=idcmail-mx2no.cg.shawcable.net[64.59.134.8]:25, delay=0.95, delays=0.22/0.01/0.72/0, dsn=4.0.0, status=deferred (host idcmail-mx2no.cg.shawcable.net[64.59.134.8] refused to talk to me: 554-idcmail.shaw.ca 554 Your connection from 96.31.86.198 has been rejected due to poor reputation.)
Command I executed was:
echo "E-mail test from mail.canreef.com at 96.31.86.198 as requested by Morgan Pierce" | mailx -s "ATTN: Morgan Pierce for mail.canreef.com" pd7ims1@shaw.ca
Regards,
Titus
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Quote:
Hi Titus,
The reason you are seeing this is due to the reputation of the IP address that mail is being sent from.
If you reference senderbase.org you will see the reputation there: http://www.senderbase.org/senderbase...g=96.31.86.198
Once that reputation improves, sending to shaw.ca addresses will resume automatically.
Thank-you,
Morgan Pierce
Internet Product Specialist
Shaw Communications Inc.
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Quote:
Hello,
Well this is going to take some time as this is a new IP for the site.
Can we please have an exemption placed on the IP? If you check, all the mails being sent out are all valid, non-spam e-mails.
Regards,
Titus
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Titus