Question for you...
do you have the pellets moving quite aggressively? If so, my suggestion would be to slow them down. The key to the pellets is to have the top portion moving aggressively and the bottom part turn over very slowly. This allows the ability for the bacteria to grow and populate.
The big mistake, mainly because of no initial documentation, is that too many have the pellets moving so aggresively, they wonder why the pellets don't work. Well it is like you trying to stand in a hurricane, the bacteria don't have a chance.
There is alot of documentation to support my claims now, from many respected reefers... Also in the last package of NP BioPellets I opened, there were actually directions (this is a first) and these directions state the same.
If this info helps you great, try it out and let us know.
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Setup: 180G DT, 105G Refuge (approx. 300lbs LR, 150lbs Aragonite)
Hardware: Super Reef Octopus SSS-3000, Tunze ATO, Mag 18 return, 2x MP40W, 2X Koralia 4's Wavemaker
Lighting: 5ft Hamilton Belize Sun (2x250W MH, 2X80W T5HO)
Type of Aquarium: mixed reef (SPS & LPS) with fish
Dosing: Mg, Ca, Alk
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