Hello,
Once again, Shaw is rejecting e-mails from Canreef whenever we send out notifications for new PMs or replies to threads. Previously, I have received the following response from them on my inquiry:
Quote:
Hello,
The error message indicates that the email server at the IP address 96.31.86.198 had been blocked from sending mail to our email server, as the sending server had been flagged by our spam protection system has having sent out a high number of suspicious emails. At this time, our server is not blocking that IP address, or restricting access.
Generally speaking these sorts of issues will correct themselves within a few hours. If the situation persists for longer than that, please contact your mail administrator for further assistance.
If there is anything else we can help you with, please feel free to contact us by phone at 604-629-3000, email or live chat.
Thanks,
Dave
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However due to the nature of the e-mails being sent out, Shaw may have flagged us as spamming again. I have e-mailed them again by responding to the above e-mail at
van.help@sjrb.ca.
If you are registered with a Shaw address, I suggest either changing it to another one, or call Shaw and let them know that they should adjust their spam setting.
Titus