[Canadian Man]

I like What Steve is saying about the LFS choosing to be competitive or not. I Couldn't imagine paying $200 for a halide bulb!

I also agree with the continual comment about " Consumers having to educate themselves"

In my shop I work at (once again Not a LFS) We always check into what everyone else is charging for a product. Why? Well because it prevents up from looking stupid when some one buys it from us and then finds it elsewhere for cheeper. In my shop we CHOOSE to be competitive as well as provinding and offering advice the the customer MAY not allready know.

Reefman90. I can understand that people are busy doing things throughout their work day. BUT, The customer must always come first as thats who fortunatley pays the bills. It doesnt' matter weather your setting up a display or cleaning a tank. JUMP when the customer needs help and be aware when they do.

My tank takes a few minutes a day. I can understand that in a retail environment there needs to be someone to take care of the tanks. Well someone should have that job and be on call if their needed and someone should be there to help the customers. I feel it's redundent talking about this because it should be common sense for most people but I realize it's not.

My experience happened on a Friday I believe. It was not very busy when I was in this store. Ample staff. I got service no problem but, the conversation has never gone this way you say it could have gone. The one time I kinda got to know some of the staff was when I was planning out a large system a few years ago...