My installer was a long-time Telus tech. Very good man. Even installed an extra long line so I can hook up a tv to my patio deck if I want to, no charge.
What I also like about Telus is that if I'm on my computer & my wife is on her laptop surfing & her sister is on her laptop streaming movies, their activities online DON'T affect my own download speed. With Shaw, there were times when its super fast but in the afternoons & early evening, slow downs were almost daily since that's when everyone seems to go online.
Shaw also billed me over $100 for a defective box because I didn't drive it downtown to there office right away. Finally got my money refunded over a month after I quit Shaw.
Good luck with your Telus.
To be honest, heard a lot of horror stories about Telus & TelusTV but went to a friend's place & tried out their internet & checked out the picture quality on their TelusTV and was happy with what I saw.
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If you see it, can take care of it, better get it or put it on hold. Otherwise, it'll be gone & you'll regret it!
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