what happens in shipping is not your fault as long as you both agreed that Greyhound was a good enough way to ship. those gray hound guys are not all nice nice to cargo. I would tell him to go pound sand, It was packaged and shipped to standard shipping practices in the hobby. I have 2 heads of these Nuclear green Paly came on a piece of Live rock with other zoe polups and some sort of SPS not sure what type yet but the puolups are very small. The rock had some other stuff on it that I was not intreste in so that was taken off and the rock started poping up stuff.

Bill